Your Business

Built Like a Person

Y Intelligence is the layer between your people and the information they need to do their work.

In simple terms: Y is an Enterprise AI platform that helps your business stop relying on scattered files, disconnected systems, and the one person who “just knows”, by bringing your knowledge, processes, and systems into one accessible layer that makes information easier to find, share, and use across your team.

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Your Business

Built Like a Person

Y Intelligence is the layer between your people and the information they need to do their work.

Schedule a demo

What Y offers.

Knowledge management

One place for company knowledge

Bring your company knowledge into one governed environment, so staff, customers, and partners get the right answer, without relying on the one person who “just knows”.

Products & pricing
Procedures & policy
Technical docs & FAQs
ERP & systems

Ask anything

Ask questions in plain language

Ask Y the way you would ask a colleague, and receive fast, approved answers from your business knowledge and connected systems.

What product should I recommend?
Do we have stock available?

Workflow & automation

Automate repetitive requests and workflows

Reduce the manual load on your team by letting Y handle routine requests, guide users through common processes, and escalate only when human input is needed.

Y handles routine requestsStock checks, order status, FAQs
Guides users through processesStep-by-step, in the channel
Escalates when neededHands off with full context

Integration

Within your system

Y does not require your business to be perfectly digitised before it can create value. We connect to spreadsheets, documents, databases, APIs, and enterprise platforms to make your existing processes easier to use.

Spreadsheets
Documents
Databases
APIs
Enterprise platforms

What Y offers.

Knowledge management

One place for company knowledge

Bring your knowledge into one governed environment, so staff, customers, and partners get the right answer without relying on the one person who “just knows”.

Products & pricingCatalogues, price lists, specs
Procedures & policyHow things are done, approved
Technical docs & systemsFAQs, manuals, ERP data

Ask anything

Ask questions in plain language

Ask Y the way you would ask a colleague, and receive fast, approved answers from your business knowledge and connected systems.

What product should I recommend?
Do we have stock available?

Integration

Works within your existing systems

Y does not need your business to be perfectly digitised first. It connects to the tools you already use and makes your existing processes easier to run.

Spreadsheets & documentsThe files your team already uses
Databases & APIsLive data from your systems
Enterprise platformsERP, CRM and business software

Workflow & automation

Automate repetitive requests and workflows

Reduce the manual load on your team by letting Y handle routine requests, guide users through common processes, and escalate only when human input is needed.

Y handles routine requestsStock checks, order status, FAQs
Guides users through processesStep-by-step, in the channel
Escalates when neededHands off with full context

The architecture

One centralised intelligence layer for the whole business

Knowledge in

Products & pricing

Procedures & policy

Technical docs & FAQs

ERP & systems

The Y intelligence layer

Knowledge base & wiki · agent runtime · tools & integrations

Answers out

WhatsApp Channels

Microsoft Teams

Email & web chat

API for systems

Reach People on the Channels they Already Use

Users gain value without learning a new system. WhatsApp is the recommended starting channel (text and voice) with more added as needs emerge.

More channels in the pipeline, e.g. Signal and Slack

Text or voice access for quick, on-the-go answers, ideal for frontline teams, sales staff, customers, and partners.

Teams & Email

Internal staff can ask questions, retrieve guidance, and get support without leaving the workspace they already use daily.

AI Assistants

Continue using your favourite AI Assistant, such as Claude or ChatGPT, to ask questions or build artifacts that are grounded in the Y Knowledge Base.

API Access

Connects Y into existing portals, apps, and workflows, adding intelligence directly into the systems already in use.

Measured on your numbers, not ours

Rather than estimate returns in the abstract, we baseline the value levers most relevant to you at the start of the pilot – then track movement against them, together.

Staff time released

Reduce the hours spent searching for information, answering repeated questions, checking systems manually, and relying on senior staff for routine guidance.

Faster Response

Give staff, customers, and partners quicker answers through familiar channels, reducing delays across enquiries, support, orders, and internal requests.

Improved Cashflow

Support faster follow-up on orders, invoices, collections, and overdue accounts by making the right information easier to access and act on.

Fewer Errors

Reduce mistakes caused by outdated information, manual lookups, inconsistent answers, duplicated work, or uncertainty around the correct process.

Knowledge Retained

Capture important business knowledge in a structured environment, reducing the risk of information being lost when key people are unavailable or leave.

Consistent Answers

Ensure teams, branches, customers, and partners receive the same approved guidance, regardless of who asks, where they ask, or which channel they use.

Knowledge Management

Knowledge Management creates a central, structured source of truth, reducing reliance on scattered documents, disconnected systems and knowledge held by individuals.

Y helps organisations build and maintain a structured knowledge base using existing policies, procedures, product information, training materials and operational data. AI-assisted content generation and intelligent retrieval make information easier to organise, maintain and access.

With role-based access and approved content, Y ensures knowledge remains current, consistent and accessible across the business. The result is faster access to information, fewer repeated mistakes, reduced key-person dependency and a more scalable approach to organisational knowledge.

AI-Assisted Retrieval

AI-Assisted Retrieval enables users to ask questions in natural language and receive accurate, context-aware answers from approved company information, without searching through documents, systems or relying on specific individuals.

Y connects company knowledge and business systems through an intelligent retrieval layer, allowing users to ask questions via WhatsApp, Teams, web chat, email or API. Responses are relevant, practical and appropriate to each user's role.

With controlled access and approved content, Y delivers reliable information when needed. The result is faster decision-making, fewer repetitive queries, consistent answers and more efficient access to organisational knowledge.

Customer and Staff Interaction

Customer and Staff Interaction makes business knowledge and support accessible through familiar channels such as WhatsApp, Teams, email and web chat, without requiring users to learn new systems.

Y enables employees, customers and partners to ask questions, request information and receive guidance through a simple conversational interface. Answers are retrieved from approved company knowledge and connected business systems, reducing manual searches and unnecessary escalation.

With controlled access and consistent information across channels, Y delivers faster responses, reduces pressure on internal support teams and creates a more accessible, scalable way for people to engage with the organisation.

Business-System Integration

Business-System Integration connects Y to existing ERP, CRM, finance, inventory and operational platforms, enabling users to retrieve live information and initiate approved actions through natural language.

Using custom tools and controlled integrations, Y can access customer details, stock availability, pricing, order statuses and operational information. It can also support actions such as creating tasks, sending notifications and triggering predefined workflows.

With role-based permissions and clear integration boundaries, Y keeps system interactions secure and aligned with business rules. The result is fewer manual lookups, faster responses, reduced operational friction and a more connected organisation.

Workflow and Automation

Workflow and Automation simplifies repeatable business processes, reducing manual effort, inconsistent execution and reliance on specific individuals.

Y combines approved knowledge, connected systems and custom tools to support everyday activities such as enquiries, stock checks, support requests, reminders and escalations. Users can receive guidance, retrieve live information and trigger predefined actions through familiar communication channels.

With controlled permissions, defined workflows and clear escalation rules, Y ensures processes remain consistent, governed and aligned with business operations. The result is faster turnaround times, fewer repetitive tasks, improved efficiency and automation across the organisation.

Training and Enablement

Training and Enablement helps organisations develop staff capabilities through structured company knowledge, reducing dependence on senior employees for repeated explanations, guidance and onboarding.

Y transforms existing policies, procedures, product information and internal documentation into structured learning paths, searchable knowledge areas and role-specific training materials. Employees can access practical guidance whenever they need it, supporting more consistent learning across teams.

With role-based access, integrated delivery and visibility into training progress, Y enables faster onboarding, improved knowledge transfer and reduced pressure on experienced staff. The result is a more capable, consistent and scalable workforce.

Audience Engagement

Audience Engagement enables businesses to create, target, approve, deliver and measure marketing campaigns across WhatsApp, email and SMS directly through Y.

AI generates campaign content grounded in company knowledge, while connected CRM systems provide live audience data. Integrated delivery channels, including Meta's WhatsApp APIs, eliminate manual list building and switching between platforms.

Multi-channel delivery and fallback options maximise reach, while campaign budgets, delivery costs, clicks and conversions remain measurable and controlled. The result is faster campaign execution, reduced administrative effort and more effective customer engagement, using the same knowledge and connected systems that power Y's inbound assistant.

Knowledge Management

Knowledge Management creates a central, structured source of truth, reducing reliance on scattered documents, disconnected systems and knowledge held by individuals.

AI-Assisted Retrieval

Customer and Staff Interaction

Customer and Staff Interaction makes business knowledge and support accessible through familiar channels such as WhatsApp, Teams, email and web chat, without requiring users to learn new systems.

Business-System Integration

Workflow and Automation

Workflow and Automation simplifies repeatable business processes, reducing manual effort, inconsistent execution and reliance on specific individuals.

Training and Enablement

Audience Engagement

Audience Engagement enables businesses to create, target, approve, deliver and measure marketing campaigns across WhatsApp, email and SMS directly through Y.

Why Businesses bring Y in

Faster
Access

Natural-language answers cut search time and day-to-day delays.

Improved
Consistency

A common, approved base standardises responses across the business.

Operational
Efficiency

Fewer repetitive queries, manual searches and escalations over time.

Secure and
Controlled

Data isolation and role-based access keep AI inside an approved environment.

Centralised Knowledge

One controlled environment instead of scattered documents and inboxes.

Less Key-Person
Risk

Critical knowledge is captured, reducing continuity risk.

Better
Service

Immediate product guidance at all times.

Take a closer look

Whether your business runs on excel spreadsheets or enterprise systems Y will work

Schedule a Demo

Your Business

Built Like a Person

Your Business

Built Like a Person

What Y offers.

One place for company knowledge

One place for company knowledge

Ask questions in plain language

Ask questions in plain language

Automate repetitive requests and workflows

Automate repetitive requests and workflows

Within your system

Within your system

What Y offers.

One place for company knowledge

One place for company knowledge

Ask questions in plain language

Ask questions in plain language

Works within your existing systems

Works within your existing systems

Automate repetitive requests and workflows

Automate repetitive requests and workflows

One centralised intelligence layer for the whole business

The Y intelligence layer

One centralised intelligence layer for the whole business

The Y intelligence layer

Reach People on the Channels they Already Use

WhatsApp

Teams & Email

AI Assistants

API Access

Measured on your numbers, not ours

Staff time released

Faster Response

Improved Cashflow

Fewer Errors

Knowledge Retained

Consistent Answers

Knowledge Management

AI-Assisted Retrieval

Customer and Staff Interaction

Business-System Integration

Workflow and Automation

Training and Enablement

Audience Engagement

Knowledge Management

AI-Assisted Retrieval

Customer and Staff Interaction

Business-System Integration

Workflow and Automation

Training and Enablement

Audience Engagement

Why Businesses bring Y in

Faster Access

Improved Consistency

Operational Efficiency

Secure and Controlled

Centralised Knowledge

Less Key-Person Risk

Better Service

Take a closer look

Faster
Access

Improved
Consistency

Operational
Efficiency

Secure and
Controlled

Less Key-Person
Risk

Better
Service